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Customer Service Survey
ClickMonster
2017-01-02T14:27:24-08:00
What relation do you have to Whatcom Land Title?
Buyer
Seller
Realtor
Lender
Other
What brought you to Whatcom Land Title?
Customer Service
Marketing
Referral
If it was a specific organization or individual, please make note of them here:
Escrow Department Questions
For each of the following questions, please select the radio button indicating your answer.
Do we treat you courteously and respectfully?
Always
Usually
Rarely
Never
Do we answer your questions and explain things clearly?
Always
Usually
Rarely
Never
Do we process your transactions in a timely manner?
Always
Usually
Rarely
Never
Are we flexible in meeting your needs?
Always
Usually
Rarely
Never
Title Department Questions
For each of the following questions, please select the radio button indicating your answer.
Do we treat you courteously and respectfully?
Always
Usually
Rarely
Never
Do we respond to customer service requests in a timely manner?
Always
Usually
Rarely
Never
Do you get knowledgeable and well informed answers to your questions?
Always
Usually
Rarely
Never
Do you have a contact person here that you can ask for when you call?
Always
Usually
Rarely
Never
Comments
What do you like most about Whatcom Land Title?
Please describe the three things you like least about WLT?
Do you have any comments or suggestions that might help us improve our service to you?
Would you use Whatcom Land Title again?
Yes
No
E-mail Address
May we contact you?
Yes
No
Name
This field is for validation purposes and should be left unchanged.
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